We know you’re excited to receive your jewelry.
Made for you: your jewelry is ready in 1–2 weeks.
Shipping timelines:
North America: 1–3 days
Europe, UK, Australia: up to 5 days
UAE & other parts of the world: up to 7 days
All Shipments are fully insured.
Need it by a certain date? Just let us know.
No tariffs apply to the USA. Our jewelry is entirely made in Canada and qualifies under the USMCA Free Trade Agreement.
Buy with confidence.
Our goal is for you to love wearing your jewelry. If you’ve tried on your jewelry and the fit isn’t right, reach out — we’ll help refit the jewelry to your piercing. If the style isn’t quite right for your anatomy, no worries — we can exchange it for a different style. And for gifting, have no worries — exchanges are available for up to 90 days from the time of order. And don’t forget, if you’ve consulted our Piercing Concierge®, the $75 exchange fee is waived. More.
We make everything to order. Whether it appears to be a standard selection or something uniquely yours, our process doesn’t change. Your jewelry doesn’t come off a shelf. It’s made specifically for your order.
Because of that, we can’t accept traditional returns. But you’re not stuck.
If your jewelry doesn’t fit quite right or doesn’t feel the way you imagined, contact us. We’ll work with you to refine it until you’re thrilled to wear it. That’s what makes Jolie Co unique.
Have no worries. If something doesn’t feel quite right, we’ll work with you to refine it.
A small adjustment to length or stone placement can completely transform how your jewelry looks and feels. That’s part of the process. Fit-related adjustments are included when you consult our Piercing Concierge®. Learn more.
There is no standard piercing length. Every piercing is different.
We offer wearable lengths from 4mm to 16mm in every whole and half size in between. Finding the right length is usually the easy part.
Years of consultations have taught us that unique anatomy sometimes calls for more thoughtful refinements. Bar curvature is one example. Small adjustments can dramatically influence how jewelry sits, feels, and presents when worn.
Select Piercing Concierge® as your bar length and we’ll guide you through the rest.
That’s exactly why it’s available in multiple stone sizes and bar lengths.
A great fit starts with choosing the right stone size and length that’s right for your anatomy and the look you’re trying to achieve. But your lifestyle has a say here. The best choice is the one that strikes the right balance between beauty, comfort, and the way you live your life.
What makes Jolie Co unique is that personalization doesn’t stop there. Length is only one piece of the puzzle. Fine adjustments to stone placement, stone angle, and profile can dramatically influence how jewelry looks and feels when worn. These subtle refinements are often the difference between jewelry that simply fits and jewelry that feels as though it was made specifically for you.
If you’re unsure where to start, our complimentary Piercing Concierge® can help. Most personalization is offered at no additional cost when planned before your jewelry is made.
Most think personalization begins and ends with bar length. In reality, that’s just the beginning. Refinements to stone placement, profile, angle, and bar curvature can dramatically influence how jewelry looks and feels when worn.
Some adjustments are barely noticeable. Others can completely transform your experience. When everything comes together, the jewelry simply feels right.
It’s one of those things that’s difficult to appreciate until you experience it.
Most people can’t immediately explain why they love it. They just know it feels right.
And once you’ve experienced it, you begin noticing things you never noticed before. A stone that could sit slightly higher. A shape that complements your anatomy better. Small details that suddenly matter.
You start seeing the difference between jewelry that simply fits and jewelry that feels like it belongs. That’s when you understand why we obsess over fit.
Not necessarily.
If you know the bar length you need, have worn a similar style successfully before, or are simply looking for a straightforward length adjustment, feel free to select the length you need and proceed with your order.
But if you’re looking for a second opinion, exploring personalization options, or wondering how a design might work with your anatomy and lifestyle, the Piercing Concierge® is here to help.
Most personalization is offered at no additional cost when planned before your jewelry is made.
There’s no rulebook for how an individual’s body will react to a metal. However, reactions to Jolie Co jewelry are exceptionally rare.
We do not use nickel, cadmium, or other commonly known allergens. Our white gold is based on a high-palladium alloy rather than nickel, and every piece is crafted from solid gold or platinum and finished to a flawless mirror polish.
If you’ve experienced irritation from jewelry in the past, please discuss your specific concerns before ordering.
Yes. Jolie Co jewelry is crafted from solid gold and platinum alloys selected specifically for body jewelry. We do not use nickel, cadmium, or other commonly known allergens. Our white gold is based on a high-palladium alloy, eliminating the need for nickel and using only a negligible amount of zinc.
Materials are only part of the story. Every piece is finished to a flawless mirror polish because smooth surfaces matter. The details you don’t see often have the greatest influence on the healing experience.
Through thousands of consultations and fittings, we’ve developed an obsession with comfort and personalization. It’s a philosophy that shapes everything we do. Most jewelry brands focus on the jewelry. We focus on the person wearing it. We build relationships. The conversations we have with clients shape the way we design, personalize, and refine our jewelry.
And then there’s craftsmanship.
We obsess over details most people will never see. Not because they’re visible, but because they matter. It’s the reason we’re constantly testing new techniques, modifying tools, and challenging traditional ways of making jewelry.