FAQ
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How long does it take to get my order?
We know you're excited to receive your jewelry.
Here’s how it works:
In-stock: ships next day.
Made for you: ready in 1 to 2 weeks, but we aim to deliver sooner.
Shipping Timelines:
North America: 2-3 days
Europe, UK, Australia: up to 5 days
UAE & Other Parts of the World: up to 7 days
Need it faster? Expedited service is available. Let us know.
How much does shipping cost?
Shipping in the US and Canada is FREE on orders over $150 and up to $20 in most other parts of the world. All items ship from Canada
Expedited shipping is available.
Are there additional duties and taxes?
Canada – No duties, taxes apply.
United States – No duties or Taxes currently. (orders under $800)
Australia & New Zealand – No duties or Taxes (orders under $1,000 AUD)
UK & EU – 2.5% duty + VAT billed at the time of delivery
If you are ordering from UAE, SA or any other country, duties are usually 5%. Your local country's retail sales tax may be billed at the time of delivery.
How can I track my order?
You will receive email with the tracking information. If you cannot find it, be sure to check your spam/junk folders. You can also track your order by signing in directly through the Live Chat. Our preferred method is helping you directly. We love Instagram.